tk998 Privacy Policy
Your personal information is our highest priority. Here is a full description of how tk998 collects, uses, and protects your information.
Introduction and Applicability
This privacy policy applies to all users of the tk998 platform.
tk998 (hereinafter "we", "us", or "the platform") operates an online entertainment and betting service for users in Bangladesh. This privacy policy will inform you about what types of personal information we collect, the purposes for which that information is used, and the steps we take to protect your privacy.
Scope of the Policy
This privacy policy applies to the tk998.cam website, its mobile version, and all associated services. It takes effect from the moment you register on our platform and remains applicable for as long as your account is active. By using our platform, you are considered to have accepted all the terms of this privacy policy.
Age Restriction
Our services are for people aged 21 and above only. No person under this age may register on our platform. If we confirm that information from an underage person has been collected, we will delete that information immediately and close the associated account.
What Information We Collect
tk998 collects only the information that is necessary and does not store any unnecessary personal information.
1. Registration Information
When you create an account on tk998, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid email address
- Password (stored in encrypted form — never visible in plain text)
- Preferred currency and language
2. Financial Transaction Information
To facilitate deposits and withdrawals, we process the following information:
- bKash / Nagad / Rocket / Upay mobile number (partially masked)
- Bank account number (where applicable)
- Transaction history and amounts
- Transaction date and time (Bangladesh Standard Time, BST)
We never store your full payment card number or PIN. All financial transactions are protected by SSL encryption.
3. Usage and Activity Information
To improve your experience, we automatically collect:
- IP address and device type
- Browser type and operating system
- Login and logout times on the platform
- Game play history and betting activity
- Cookies and session tokens (see details below)
4. Identity Verification Information (KYC)
To comply with applicable regulations and prevent money laundering, we may request identity verification (KYC) in certain situations. This may include a copy of a national ID card or passport, proof of correct address, and proof of ownership of the payment method. This information is stored with strict security and is used only for legitimate purposes.
Purpose of Information Use
We use your information only for specific and clearly defined purposes.
Service Operations
Your information is used to create and manage your account, process deposits and withdrawals, provide bonuses and promotions, and ensure an overall gaming experience.
Security and Fraud Prevention
Your information is used to keep your account secure, prevent unauthorized access and fraud, and maintain the security of the platform.
Customer Support
When you contact our 24/7 Bengali live chat support, your information is used to resolve your issue quickly and accurately.
Service Improvement
By analyzing your usage patterns, we improve the features and functionality of the platform to make your experience richer.
Notifications and Communication
Your email may be used to send transaction confirmations, important account updates, and with your consent, information about various offers and promotions.
Regulatory Compliance
Certain information is retained to comply with applicable laws and regulations and for reporting required by regulatory authorities.
Sharing Information with Third Parties
We never sell your information. However, we work with certain third parties in specific situations to operate our services.
Important: tk998 never sells your personal information to any third party or transfers it for commercial purposes. Information sharing is done only to a limited extent to ensure the functioning of the service.
Payment Processors
We use authorized payment gateways to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. These services operate under their own privacy policies and receive only the information necessary for processing transactions.
Technology Service Providers
To operate the platform, we use reliable technology partners, such as server hosting providers, game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming), and cybersecurity services. These providers operate under strict data protection agreements.
Law Enforcement Agencies
We are obligated to provide relevant information when required by legal obligation or a valid court order. In such cases, we will provide only the minimum information necessary and will make every effort to inform you where legally permissible.
Business Transfers
If tk998 undergoes a change in its business structure in the future (such as a merger or acquisition), user information may be transferred to the new ownership. In that case, the new party will be committed to providing the same level of protection under this privacy policy.
Cookies and Tracking Technologies
We use cookies to keep your browsing experience smooth.
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser or on your device. tk998 uses cookies for the following purposes:
- Keeping login sessions active and reducing the need to enter a password repeatedly
- Remembering your language and preference settings
- Improving platform performance and loading speed
- Verifying security and detecting fraudulent activity
- Collecting anonymous analytical data to improve services
Cookie Controls
You can disable or delete cookies from your browser settings at any time. However, please note that disabling essential cookies may prevent some platform functions from working correctly, such as maintaining a login session or completing a payment process.
Data Protection Methods
We use industry-standard security technology to keep your information safe.
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption, which protects your information from interception.
Firewall and Access Controls
By following strong firewall and strict access control policies, only authorized staff can access the information they need.
Secure Data Storage
User information is stored in encrypted form on secure servers and is backed up regularly.
Important Notice: Even though we take the highest security measures, no method on the internet is completely risk-free. To keep your own account secure, use a strong password, change your password regularly, and do not share your login details with anyone.
Data Retention Period
How long we keep your information is determined by specific policies.
Active Account Information
While your account is active, we will retain all information necessary to provide our services. This includes your profile information, transaction history, and records of gaming activity.
After Account Closure
Even after your account is closed, certain information may be retained for a specified period under legal and regulatory requirements. Financial transaction records in particular may be kept for a number of years after account closure, as this is part of applicable legal obligations.
Data Deletion Requests
You may request that your personal information be deleted. However, information retained under legal obligations will not be covered by this request. To request data deletion, contact our support team via live chat or by email at [email protected].
User Rights and Controls
You have specific rights over your personal information, which we respect.
Right to Access Information
You may request to know what information we are storing about you.
Right to Correct Information
If your profile contains incorrect or outdated information, you may request that it be corrected.
Right to Delete Information
You may request deletion of information beyond what is required by legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes.
Right to Data Portability
You may request that your information be provided in a structured and readable format.
Right to Restrict Processing
In certain situations, you may request that the use of your information be temporarily suspended.
If you wish to exercise any of the above rights, please contact us. We will respond to your request as quickly as possible after receiving it.
Changes and Updates to the Policy
We may update this privacy policy when necessary.
Process for Changes
tk998 reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you at your registered email address and clearly state the new effective date on the website.
Your Responsibility
We recommend that you read this privacy policy regularly, especially when new features are added to the service. Continuing to use the platform after any changes will be considered acceptance of the updated policy.
Contact Us
Contact us with any questions or requests related to privacy.
Privacy Contact
If you have any questions about your personal information, exercising your rights, or this privacy policy, please contact us through any of the following channels:
For more information, please also read our Terms and Conditions and Responsible Gaming pages.